Knowledgebase : Network
If you encounter network issue such as slowness or non responsive when attempt to connect to your APC service, you will need to provide us the ping, trace route and your IP address. Ping is a basic Internet program that allows a user to verify that a pa...
You may use the following information to test the latency and connectivity to and from our network. ISP ORGANISATION: APC Hosting Pte Ltd ASN: AS132425 LOOKING GLASS: https://lg.apc.sg/ [https://lg.apc.sg/] Speed Test (100MB): Download [http://www.a...
Telnet is generally used for checking connectivity from your location to your APC’s server destination ports.  For example to check if the network you are using allows you to connect to a certain port at your server. How to perform a telnet test from y...
Our Network SLA is 99.9% network availability and connection to your servers. Yes, there will be re-imbursement for network unavailability based on our Network SLA page here: https://www.apc.sg/legal
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