Knowledgebase : Billing
To retrieve the addon service information (in this case it is dedicated IP) that you purchased for your main service, please use the following guide: - Login to our billing area > https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/cli...
You can reset your billing account password here: https://www.apc.sg/billing/pwreset.php [https://www.apc.sg/billing/pwreset.php]
To access APC emails, log into your APC billing account at https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php] and follow the steps below with reference to the screenshots below. 1. Click on the greeting "Hello, !"...
To add/update sub-contact details, please refer to the below guide. 1. Please login your billing area at https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php] 2. Click on the green "Update" button. 3. Click on "Contacts/S...
USING AVAILABLE CREDITS If you have credits in your account, you can use the available credits to pay for the invoices. Login to our billing area > https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php] On the main page o...
To make payment by credit card, please use the following guide. If you wish to make recurring credit card payment, you can inform us at billing@apc.sg. 1. Please login to our billing area > https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/b...
To purchase Dedicated IP for your service, kindly use the following guide: - Login to our billing area > https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php] - On the top blue bar, click on "Services" > "My services" ...
Our invoice are e-invoice. If you wish to have the invoice as PDF or print it out, you may use the following guide on how on how to do so. - Login to https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php]  - Click on "Bi...
If you wish to cancel your domain service with APC, kindly follow the guide below: - Login to our billing area > https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php] - Click on "Domains" > "My domains". - Under the do...
To request for cancellation of your hosting service, kindly proceed to log in to your billing area https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php] and refer to the steps and screenshots below. * Under 'Services' t...
In this example we will use two terms, owner and new person. Owner: The person who presently holds the ownership of the domain name and service. New person: The person whom you want to transfer the ownership for domain name/hosting service to. Step ...
To update the contact information of domain name for example "transferdomain.com" please follow the below steps 1. Please login your billing area at https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php] 2. Go to "Domain...
To update your main contact details, please refer to the below guide. 1. Please login your billing area at https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php] 2. Click on the green "Update" button. 3. Under "My Details"...
You may follow the following guide to upgrade your shared or reseller hosting to the next higher tier plan - Login to our billing area > https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php]  - On the top blue bar, click ...
If you wish to enable recurring payment by credit card, you will need to ensure that our system has your credit card information.   1. Login to billing area > https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php].   2. ...
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