Knowledgebase: Network
What is your SLA? Will there be refund for network unavailability?
Posted by Simon  , Last modified by Gene   on 30 July 2019 04:45 PM

Our Network SLA is 99.9% network availability and connection to your servers. Yes, there will be re-imbursement for network unavailability based on our Network SLA page here: https://www.apc.sg/legal

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