Knowledgebase: Pre-Sales
Do you perform backups?
Posted by Simon  , Last modified by Jackson   on 16 July 2018 02:38 PM

We do perform regular system backups for our shared hosting services. However it is not available for customers to use as it will only be activated in the event of a disastrous failure where we will restore the entire server. Although our system backups are not for customers' usage, if you wish to utilize or restore from our system backups, there will be a one-time admin fee for the restore. It is advisable to perform your own backups.

Our system does not do backups for VPS/Cloud/Dedicated Server and customers will have to do their own system and database backup. You can purchase our Backup Storage and perform your own backups. In addition you may purchase our Backup Software if you require it.

If you purchase VPS/Cloud/Dedicated Server with cPanel/Plesk control panel, you can use cPanel/Plesk backup tools to schedule your backup automatically.

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