Support Center

APC Hosting's Support Center is dedicated to provide timely assistance to potential issues that our customers may encounter.

By offering different levels of support, most customers can locate a solution from our first level of support. If those areas fail to help or resolve, we do offer ticket, email, live chat & phone support to provide the needed assistance.

We have listed our channels below, by number, to display the level that support channel provides ( 1 being self serve and 4 being escalated support ) . When an issue arises, please follow the sequence of channels to locate a solution or notify us of the issue.

Our dedicated support team is available 24/7 to assist you.


[1] FAQs

Browse our comprehensive FAQs knowledge database to find the most commonly asked questions and solutions.



[2] Ticket & Live Chat Support

Our ticket & live chat system simplify & facilitate the submitting and tracking of support requests to ensure prompt resolution of support issues. Available 24/7 to handle your support request.

Acknowledgement of enquiries will be within 1 hour.
Problem resolution will be within 4 hours response time.


[3] E-mail Support

We strongly recommend the use of our ticket system for submitting of support request due to the better tracking of the issues and faster problem resolution.

However, in any case you will need to e-mail us, please do so here.


[4] Phone Support

For emergency support, we offer escalated support channel through our phone support during our operating hours.

For us to assist you better, please have your ticket number ready before contacting us.

Please contact us here.

network status

Network Status

To view our network status, please click here.

payment modes

Payment Modes

We accept a wide range of payment modes to ensure all of our clients are able to enjoy our services without experiencing any difficulty in making payments.

Support Center




Thanks for sharing your Brand Story with us through the Business Superbrands 2014 booklet.

- Thet Htar Hnin Wai, Genufood Enzymes (S) Pte Ltd

About Us
About APC Hosting
Why APC Hosting?
Corporate Social Responsibility
Our Clients
Our Partners
Our Blog
Contact Us

Domain Registration
Domain Transfer

SSL Certificates
Purchase SSL Certificates

Shared Hosting
Linux Web Hosting
Linux Reseller Hosting
Windows Web Hosting
Windows Reseller Hosting

VPS Hosting
Linux VPS
Windows VPS

Cloud Server
Cloud Server Hosting
Developer Hosting
WordPress Hosting

Dedicated Server
Dedicated Server


FTP Hosting
FTP Hosting

Hosted Solution
Exchange Hosting

Web Services
Web Design
Graphic Design
Software Development

Software Services

IT Services
Network Design
Office Setup
IT Support
Server Management

Ticket Support
E-mail Support
Phone Support
Network Status
Payment Modes

Network SLA
Hardware SLA
Privacy Policy
Terms of Service