Server Management

Professional Server Management

 

server management

 

At APC Hosting, we understand how server management can be such a pressing issue when companies do not have the in-house expertise to manage and secure their servers, which will in turn lead to many critical issues like server insecurity, server failure and even loss of data.

We are here to provide you with a one-stop server management solution.

Our expertise covers both Linux and Windows server platform.

 

server-management-basic

Server Management Basic is included FREE with all our VPS/Cloud/Dedicated hosting plans,
with a cPanel or Plesk Control Panel.

 

Server Management Basic

  • Basic Support for Operating System/Control Panel issues
  • OS Updates & Patches
  • Control Panel Updates & Patches
  • Basic Software Firewall
  • Basic Web Application Firewall (WAF)
  • Basic Brute Force Protection
  • Managed Hardware
  • Managed Network
  • DDoS Protection
  • 24/7 Support

APC Hosting manages all aspects of the server’s hardware and software stack, email and DNS services, including updating of necessary operating system and control panel patches to address server security vulnerabilities and bugs. The customer is only responsible for managing their websites or applications on the server and to keep their password secure. Since we do not maintain customer's websites or applications, we do not cover recovery of websites from website security issues due to outdated web software or improper website management. Recovery from spam issues arising from compromises from end-user accounts due to poor passwords or insecure desktops is also not covered. For such recovery request, please consider upgrading to our Server Management Pro.

 

Looking for a complete & hassle-free server management plan? In additional to what is provided under Server Management Basic:

Server Management Pro

  • 4 Tickets per month (Professional Support)
  • CloudLinux OS (Linux)
  • Imunify360 Security Solution (1 User) (Linux)
  • Malware Detection (Linux)
  • Intrusion Detection & Protection System (Linux)
  • Automatic Infected Files Recovery (Linux)
  • Advanced Software Firewall (Linux)
  • Advanced Web Application Firewall (WAF) (Linux)
  • Server Hardening
  • Server Optimisation
  • Server Resource & Load Monitoring
  • 5-Min Interval Server Uptime Monitoring (Ping / HTTP)
  • Service Monitoring
  • 100 GB Remote Backup Space Provided

S$120.00/month! (per server)
order

 

 

Complete Coverage of Server Management Tasks

 

Installations

 

Security

  • Server & Control Panel installations
  • Initial Server Setup
  • Third party script installations
 
  • Server securing and hardening
  • Firewall installation & configuration
  • Alerts on brute force attacks

 

Updates & Patches

 

Support

  • Operating System updates and patches
  • Control panel updates
  • Third party scripts updates
 
  • Technical support for server related issues
  • Spam Abuse Delisting 
  • Follow-up issues with the data center

 

Optimization

 

Backups & Recovery

  • Service Optmizations
  • Deactivation of unused/insecure services
  • MySQL and MariaDB Optimization
 
  • Data backups
  • Data recovery

 

Migration

 

Server Monitoring

  • Server Migration
  • Database Migration
  • Email Migration
 
  • Service Monitoring
  • Server Logs Monitoring
  • Server Uptime Monitoring

 

Please contact us at sales@apc.sg if you have any enquiry regarding our server management services.

 



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