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Server Management

Fully Managed, Singapore-based Server Management Solution.

Monthly Price
Anually Price

All plans include

  • Support for OS & Control Panel
  • OS Updates & Patches
  • Control Panel Updates & Patches
  • Managed Hardware
  • Managed Network
  • 24/7 Premium Support
features Features
free
Server Management Basic
Included free with all our hosting plans
FREE
  • PRO SUPPORT
    None
  • SECURITY SOFTWARE
    None
  • BACKUP
    None
  • MONITORING
    None
Server Management Pro
All-in-one complete server management solution
S$ 120.00 /month
Order now
  • PRO SUPPORT
    4 Tickets per month
  • SECURITY SOFTWARE
    Yes
  • BACKUP
    100GB
  • MONITORING
    Network & Services

Server Management Basic

deployment

  • Basic Support for Operating System/Control Panel issues
  • OS Updates & Patches
  • Control Panel Updates & Patches*
  • Basic ImunifyAV Malware Detection (Linux)*
  • Antivirus Protection (Windows Server 2016 & above)
  • Basic Software Firewall*
  • Basic Web Application Firewall (WAF)*
  • Brute Force Protection (Linux)*
  • Managed Hardware
  • Managed Network
  • DDoS Protection
  • 24/7 Support

* For servers with cPanel or Plesk installed.

 

APC Hosting manages all aspects of the server’s hardware and software stack, email and DNS services, including updating of necessary operating system and control panel patches to address server security vulnerabilities and bugs. The customer is only responsible for managing their websites or applications on the server and to keep their password secure. Since we do not maintain customer's websites or applications, we do not cover recovery of websites from website security issues due to outdated web software or improper website management. Recovery from spam issues arising from compromises from end-user accounts due to poor passwords or insecure desktops is not covered. For such recovery request, please consider upgrading to our Server Management Pro.

Server Management Pro

deployment

Looking for a complete & hassle-free server management plan? In additional to what is provided under Server Management Basic:

  • 4 Tickets per month (Professional Support)
  • Imunify360 Security Solution (30 Users+) (Linux)* Covers:
    • Malware Detection & Removal
    • Intrusion Detection & Protection System
    • Automatic Infected Files Recovery
    • Advanced Software Firewall
    • Advanced Web Application Firewall (WAF)
  • RDP Hardening (Windows)
  • Server Hardening
  • Server Optimisation
  • Server Resource & Load Monitoring
  • 5-Min Interval Server Uptime Monitoring (Ping / HTTP)
  • Service Monitoring
  • 100 GB Remote Backup Space Provided

+ Option to upgrade to Unlimited User License available.
* For servers with cPanel or Plesk installed.

Server Management Tasks

Comprehensive coverage of server management tasks.


Installations
Updates & Patches
Support
Server & Control Panel installationsOperating System updates and patches Technical support for server related issues
Initial Server SetupControl panel updates Spam Abuse Delisting
Third party script installations Third party scripts updates Follow-up issues with the data center
Security
Optimization
Backup & Recovery
Server securing and hardeningService Optmizations Data backups
Firewall installation & configurationDeactivation of unused/insecure services Data recovery
Alerts on brute force attacks MySQL and MariaDB Optimization
Migration
Server Monitoring
Server MigrationService Monitoring
Database MigrationServer Logs Monitoring
Email Migration Server Uptime Monitoring