Knowledgebase

Knowledgebase
Plesk 13
To activate cloudflare service on your hosting account with APC, please use the following guide.  Login to your cPanel control panel. Scroll down to the “Software” categories and click on “CloudFlare”.   Click on “Sign up”.   Fill up the form an...
To retrieve the addon service information (in this case it is dedicated IP) that you purchased for your main service, please use the following guide: - Login to our billing area > https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/cli...
Yes, prices are nett. There is no GST.
Yes, Apache, Tomcat and PHP are supported on both Linux and Windows shared hosting. However, Ruby on Rails is only supported on Linux Shared hosting. For more information, you may visit the links below. Linux Web Hosting - http://www.apc.sg/linux-web-h...
Yes, our servers are hosted in Singapore. Our Datacenter, Tata Jurong, is located at Jurong East in Singapore. More information about our datacenter can be found in this URL: http://www.apc.sg/about-apc-hosting.php#APC Hosting Datacenter [http://www.apc...
There is no RDP/SSH access to the server for shared hosting. However for our VPS/Cloud/Dedicated Server, you can access the server through RDP or SSH.
Yes. For cPanel, you can purchase a Dedicated IP to preview your website. Note that there is no preview link in cPanel due to security issue. For Plesk, there is a preview link for you to preview your website. However, the preview may not display correc...
Yes, you can purchase SSL from us even if your website is not hosted with us.
Yes, you can do so by logging in to your billing area here: https://www.apc.sg/billing/clientarea.php [https://www.apc.sg/billing/clientarea.php] If there is any difference, the amount will be pro-rated to you.
Unfortunately, it is not possible to estimate the disk space you require base on looking at your website as we do not know the size of the image or videos you may have on your website. You will have to check with your developer the amount of disk space yo...