Singapore's Premiere Web Hosting Company, Est. Since 2003
Support Center
APC Hosting's Support Center is dedicated to provide timely assistance to potential issues that our customers may encounter.
By offering different levels of support, most customers can locate a solution from our first level of support. If those areas fail to help or resolve, we do offer ticket, email and phone support to provide the needed assistance.
We have listed our channels below, by number, to display the level that support channel provides ( 1 being self serve and 4 being escalated support ) . When an issue arises, please follow the sequence of channels to locate a solution or notify us of the issue.
For our operating hours, please refer to here.
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[1] FAQsBrowse our comprehensive FAQs knowledge database to find the most commonly asked questions and solutions.
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[2] Ticket SupportOur ticket system simplifies & facilitates the submitting and tracking of support requests to ensure prompt resolution of support issues.
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[3] E-mail SupportWe strongly recommend the use of our ticket system for submitting of support request due to the better tracking of the issues and faster problem resolution. However, in any case you will need to e-mail us, please do so here.
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[4] Phone SupportFor emergency support, we offer escalated support channel through our phone support. Please contact us here.
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Payment ModesWe accept a wide range of payment modes to ensure all of our clients are able to enjoy our services without experiencing any difficulty in making payments.
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Support Center
Testimonials
Great customer service. Been with them for 3 years running since 2007.
